Got Questions?
Frequently Asked Questions
1. What pricing plans does Liberty ISP offer?
Liberty ISP provides a range of Starlink subscription plans to suit various needs:
- $150/month Standard: 50 Mbps Download and Upload Speed, includes Starlink hardware equipment
- $495/month Business: Unlimited access, includes Starlink hardware equipment
- $595/month Educational Institution: Customized infrastructure with required needs assessment
- Public Wi-Fi: Customized pricing based on specific needs
Additionally, broadband subscription options are available:
- $50/month: 5 Mbps Download and Upload Speed
- $115/month: 10 Mbps Download and Upload Speed
- $150/month: 15 Mbps Download and Upload Speed
- $230/month: 20 Mbps Download and Upload Speed
- $265/month: 25 Mbps Download and Upload Speed
- Customized Plans: Tailored solutions based on specific requirements.
2. Are there any setup or installation fees?
- No, Liberty ISP offers free setup and installation for all subscription plans.
3. Do I need to sign a long-term contract?
- No, the contract document is brief, straightforward, and concise, prepared specifically for your signature.
4. Can I upgrade or downgrade my plan at any time?
- Yes, you can upgrade or downgrade your plan at your convenience. Liberty ISP offers flexible subscription options tailored to meet customer needs.
5. What is included in each pricing plan?
- Each Starlink subscription includes the necessary hardware equipment, such as power supply, cables, mounting tripod, and Wi-Fi router.
- Each broadband subscription plan also includes:
- Specified download and upload speeds
- Free setup and installation
- After-sale support
6. Are there discounts for businesses or educational institutions?
- Yes, Liberty ISP offers specialized plans for businesses and educational institutions, which may include customized infrastructure and tailored pricing based on specific needs
7. Is equipment rental included in the monthly price?
- For Starlink subscriptions, the monthly price includes the necessary hardware equipment.
8. Do you provide custom pricing for large-scale projects or organizations?
- Yes, Liberty ISP offers customized plans tailored to specific requirements, including large-scale projects or organizations.
9. What payment methods are accepted for monthly bills?
- Yes, Liberty ISP accepts payments online via credit card, through check or bank deposit, and in person at the Liberty office.
10. How can I find the right plan for my needs?
- Liberty ISP offers a variety of plans to cater to different needs. For personalized assistance in selecting the right plan, please contact Liberty ISP through their website.